AtithiAIThe concierge that never drops the thread. Atithi answers every call and message, then finishes the job inside your existing systems — around the clock.
Answer·Resolve·Delight
Meet Atithi
An outcomes layer for your hotel — not another chatbot.
Atithi listens, speaks, reads, and operates software. It resolves what guests need, then proves it happened.
01 · Multimodal
One workforce, every channel
- Voice, WhatsApp, SMS, and email — one shared memory.
- Context follows the guest, so no one repeats themselves.
02 · Computer use
Operates your existing PMS
- Agents see the screen and use it like your best employee.
- No APIs. No integrations. No vendor queues.
03 · Autonomous
Requests end resolved
- Housekeeping, work orders, vendor dispatch — end to end.
- Receipts and follow-through, not tickets for later.
04 · Hospitality voice
Sounds like your brand
- Natural conversation tuned for hotels — quotes, upsells, warmth.
- Judgment calls hand off cleanly to your team.
In action
Watch the work get finished.
Three real workflows, exactly as your guests and your team experience them.
Voice · Live in two rings
Answers in two rings — with a live transcript.
The voice agent picks up, understands intent, quotes the rate, sends the booking link, and logs a receipt. Warm transfer to your team when judgment matters.
Voice · Live in two rings
Answers in two rings — with a live transcript.
The voice agent picks up, understands intent, quotes the rate, sends the booking link, and logs a receipt. Warm transfer to your team when judgment matters.
WhatsApp · Resolution, not replies
Guest messages become finished work orders.
A request arrives at 23:41. Atithi confirms details, dispatches housekeeping, tracks completion, and closes the loop with the guest — no inbox drift.
Console · Truth for operators
One dashboard: SLA, digest, and follow-through.
GMs and owners see what happened, what was auto-resolved, and the three things that need a human — every morning, without asking.
Atithi owns the outcome
Fewer missed moments. More revenue captured.
Calls that go unanswered today — direct booking leakage
Typical response lag on digital channels after peak hours
Annual front-desk attrition — knowledge walks out every season
Requests auto-resolved end-to-end in pilot properties
Directional benchmarks from operator interviews and industry reports. Your property baseline is measured in the pilot audit.
How it works
On your existing channels.
We audit your hotel
Inbound call mix, WhatsApp volume, and response times — so we configure the right agents and escalation paths.
We configure and test
Room types, rates, policies, and brand voice. No code for your team — we run the runtime, automations, and dashboards.
You operate with telemetry
24/7 coverage with morning digests, SLA views, and human takeover whenever you want it.
Channels
Meet guests where they are.
Natural calls on your existing numbers
- Availability, rates, and booking links spoken naturally
- Regional TTS/STT — mid-call language switching
- Warm transfers with full context to your team
Caller · 22:14
“Do you allow early check-in on Sundays?”
Begin tonight
The hotel that never sleeps to guest demand starts here.
Book a live walkthrough. We’ll map your workflows, show the dashboard, and agree on pilot KPIs — in ten minutes.